General Terms and Conditions

Imola Mészár, sole trader (registered office: 2030 Érd, Szarkaláb utca 10; tax number: 59340580-1-33; EU VAT number: HU59340580; registration number: 57362151), hereinafter referred to as the “Service Provider”), organises and runs IT-specific workshops on its website at , https://pearlyquality.hu and (hereinafter referred to as the “Website” or “Homepage”).

The main general rules governing these services and the use of the Website are set out in these General Terms and Conditions (hereinafter: ‘GTC’) to ensure that both the use of the Website and the use of our services run smoothly for visitors to the Website and for those using the services available on the Website (hereinafter: “Customer”).

The scope of these GTC extends to legal relationships arising on the Website operated by us as the Service Provider. These GTC are available exclusively in electronic form and can be accessed and downloaded at any time via the following link: https://pearlyquality.hu/terms.html

The provisions of these GTC shall take effect from 2026. July 20.

If you decide to use the platforms provided by the Service Provider in order to expand your professional knowledge or are simply interested in the Website, please read these GTC carefully. Please note that by using the Service Provider’s services after reading these GTC, you accept the terms and conditions set out herein.

1Service Provider

Name: Imola Mészár, sole trader
Tax number: 59340580-1-33
EU VAT number: HU59340580
Registered office: 10 Szarkaláb Street, Érd 2030
Name and position of representative: Imola Mészár
Representative’s contact details: info@pearlyquality.hu

2Definitions

“Website”: the Service Provider’s website available at https://pearlyquality.hu.
“Newsletter”: a service provided by the Service Provider whereby interested parties receive information about the Service Provider’s activities, the services it provides and the content it publishes, subject to their consent, by subscribing to the newsletter service.
“Contact”: An electronic interface on the Website where visitors to the Website can contact the Service Provider should they have any queries.
“Subscriber”: A person who has subscribed to the newsletter,
“Contact Person”: The person who contacts the Service Provider via the Contact interface.
“Applicant”: A person who applies for a training course advertised by the Service Provider.
“Training course”: A professional workshop, training session or webinar organised by the Service Provider which, by virtue of its nature, duration and content, does not fall within the scope of the Hungarian Act LXXVII of 2013 on Adult Education.
“Work”: a literary, scientific or artistic creation; including, amongst others, literary works (specialist literature, journalistic works, scientific works), public speeches, audiovisual works, images (e.g. photographs), image and sound recordings, and written teaching materials.

3Principles

The Service Provider shall provide its services to interested parties lawfully, fairly and in a transparent manner. The Service Provider shall respect the fundamental rights and freedoms of Subscribers, Enquirers and Applicants.

4The Service Provider’s services

The Service Provider makes its Website and the content available on it accessible to everyone; however, the Service Provider informs interested parties that its content is specifically designed to provide useful and informative material for those working in the IT sector or with an interest in software development and testing. Through the workshop available on its website, the Service Provider offers tips to those engaged in software development and testing. The aim of the Service is for the courses to contain material which, once learnt, will enable users to incorporate useful elements into their existing knowledge as part of their day-to-day work. Furthermore, interested parties have the option to subscribe to a newsletter service and may also contact the Service Provider electronically via the ‘Contact’ menu item. The terms and conditions of use relating to the Service Provider’s various services are set out in clauses 4.1–4.4 of these General Terms and Conditions.

4.1Participation in the Service Provider’s training courses, the training

The Service Provider offers various workshops in the form of service elements available and bookable on the Website, the aim of which is to enable the Applicant to select a training course with a topic and content suitable for them.

Depending on the specific package, the Applicant may take part in an online workshop, in which through practical examples, they can acquire additional knowledge that they can apply in their daily lives. Applicants have the opportunity to take part in workshops provided by the Service Provider which are consecutive but independent in content and subject matter, or which are interrelated; in each case, the Service Provider will indicate in the details of each package whether it recommends participation in another workshop prior to the training in question. For each workshop, the Service Provider may, where applicable, provide video or documentary support materials, which the Applicant may use solely in connection with their participation in the workshop.

4.1.1Application process, purchasing a course

You can browse and register for individual classes and training courses via the ‘Workshop’ menu item.

When making a booking, the applicant must provide the following details:

Surname
First name
Email
Optional: your job title and why you are interested in the workshop in question

To complete registration, the Applicant must also confirm that they have read and understood these General Terms and Conditions and the Service Provider’s current Privacy Policy.

The Service Provider offers interested parties the opportunity to participate in a variety of workshops; therefore, when applying for the training, interested parties must select which package they wish to purchase.

Detailed information on the individual packages and the fees applicable to them can be found at the following link: https://pearlyquality.hu/index.php#contact

During the application process, after selecting the appropriate package and providing their billing details, the Applicant may proceed with the purchase on the payment page. The Applicant is obliged to pay the amount at the time of placing the order when purchasing the Service.

Once the Applicant has applied for the training course, i.e. after selecting a package, they may finalise the purchase of the Service by clicking the ‘Order’ button. The Applicant is then obliged to pay the fee for the Service (see clause 4.1.3 of the GTC).

4.1.2Binding nature of the offer, confirmation

The Service Provider shall confirm receipt of the offer submitted by the Applicant without delay by means of an automatic confirmation email sent to the Applicant; this confirmation email shall contain the details provided by the Applicant (billing information), the date of the application (order), the selected (ordered) package and confirmation that payment has been successfully processed.

This confirmation email constitutes the Service Provider’s acceptance of the offer made by the Applicant, thereby creating a valid contract between the Service Provider and the Applicant.

Registration for the training course constitutes a contract concluded electronically, to which Act V of 2013 on the Civil Code (hereinafter: ‘the Civil Code’), and Act CVIII of 2001 on certain issues relating to electronic commerce services and information society services. The contract falls within the scope of Government Decree No. 45/2014 (II.26.) on the detailed rules governing contracts between consumers and businesses, and takes into account the provisions of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights.

4.1.3Terms of payment

When ordering the Service, the total amount of the order can be settled by credit card via the Stripe system.

During the payment process, the Applicant enters their credit card details once (one-off authorisation). By providing their card details, the Applicant authorises the Service Provider to deduct the cost of the package.

The Applicant may decide at any time that they no longer wish to use the Service; however, in such cases, the Service Provider disclaims all liability, and the Applicant may not make any claims against the Service Provider, including, but not limited to, the right to claim a refund of the fee paid.

If the Service Provider is unable to deduct the training fee from the Applicant, it will notify the Applicant by email. If the deduction of the fee is unsuccessful, the Service Provider will be unable to guarantee participation in the workshop.

Upon selecting a payment option, the Applicant will be redirected to the Stripe platform, where the total amount of the order can be settled. It is important to note that we do not process the Applicant’s credit card details. Stripe Technology Europe, Limited (hereinafter: “Payment Service Provider”), which provides the payment service, handles the payment process.

The Payment Service Provider’s current Terms and Conditions and Privacy Policy can be found on its website by clicking on the following links: https://stripe.com/en-hu/legal/consumer, https://stripe.com/en-hu/privacy. The Service Provider accepts no liability whatsoever in relation to the operation of the Payment Service Provider’s website.

As the Service Provider, we are not liable for any additional costs incurred by the Applicant as a result of the electronic payment method – in particular, but not limited to, those imposed by the account-holding or card-issuing bank; the Applicant is obliged to bear these costs in addition to the total order amount.

4.1.4Invoicing

The Service Provider’s invoicing software: Billingo

The operator of the invoicing software: Billingo Technologies Private Limited Company (registered office: 1133 Budapest, Árbóc utca 6; company registration number: 01-10-140802)

The Service Provider accepts no liability whatsoever in connection with the operation of the invoicing software. Information regarding the operation of the invoicing software can be found at the following link: https://www.billingo.hu/felhasznalasi-feltetelek

The Service Provider will send the invoice for the training fee electronically to the email address provided at the time of registration. The Service Provider will, in all cases, issue and send the invoice for the fee to the Applicant in accordance with the procedures and within the time limits prescribed by accounting and tax legislation.

4.1.5Free workshops and webinars

The Service Provider makes certain content and workshops available to Applicants free of charge. For events where participation is free of charge, the Applicant is only required to register; clicking the ‘Apply’ button does not give rise to any payment obligation. The Service Provider will notify the Applicant of the availability of the content and events made available free of charge in a confirmation email sent to the email address provided during registration.

4.1.6The Service Provider’s rights and obligations

The Service Provider undertakes to provide Applicants with the training it advertises to the highest professional standard it is capable of, always involving a person with expertise in the relevant subject matter when designing each course. The Service Provider undertakes to ensure that the content of the workshop is appropriate and to provide the Applicant with the access link required for online participation no later than 10 minutes before the start of the workshop. The Service Provider shall also send the supporting materials for the training courses to the contact details provided.

4.1.7The Applicant’s rights and obligations

The Applicant is entitled to take part in the training and to make use of the services included in the package they have chosen.

The Applicant acknowledges that the supporting materials included in the packages for each course may only be used whilst utilising the Service.

The Applicant is obliged to ensure that the data and information provided at the time of application are correct, and to report any changes thereto before the start of the training, as the Service Provider accepts no liability for any damages arising from incorrect data.

The Applicant is not authorised to make video or audio recordings of the content presented during the training. Should the Applicant make such a recording despite the express prohibition, this shall constitute a copyright infringement, and the Service Provider shall be entitled to apply the legal consequences set out in the Civil Code.

By applying for the training programme, the Applicant acknowledges that the purchase of course and service packages does not constitute a professional service, and therefore expressly excludes any liability for damages or compensation in connection with the training programmes and courses, as these are intended solely to develop the skills of software developers and testers; however, the Service Provider cannot guarantee any progress or successful performance, given that participation in workshops or webinars is intended to further the Applicant’s development, the Service itself consists solely of the delivery of workshops and webinars and the provision of supporting materials; it cannot, in itself, guarantee progress , nor does it ensure professional or financial advancement, employment or any other benefits.

The Applicant may notify the Service Provider of their intention to withdraw if they are unable or unwilling to attend the relevant training course. In such cases, the Service Provider may refund the service fee as follows:

In the event of cancellation within 1 week before the start of the training course, the Applicant is required to pay 50% of the fee for the relevant training course.

In the event of cancellation within 24 hours before the start of the training course, the Applicant is obliged to pay the full course fee.

The Service Provider offers the Applicant the option to attend a different training course instead of the one in question. The Service Provider will arrange this rebooking for the Applicant free of charge.

The Applicant acknowledges that the Service is provided by the Service Provider via in collaboration with third-party service providers, including but not limited to Zoom Video Communications, Inc., Google LLC (Google Meet), and Slack Technologies, Inc.;; therefore, in the event of the termination of, or any disruption to any of these providers' services, the Service Provider will be unable to provide the Service. The Service Provider is entitled to delete any course provided as part of the Service at any time, or to restrict access to it. The Applicant acknowledges that, in such cases, they will no longer have access to the course; a refund of the course fee may be available in accordance with the rules governing cancellation by the Applicant; and the Service Provider will offer the opportunity to participate in another workshop or webinar.

4.1.8Cancellation terms and conditions, withdrawal

The Service Provider shall refund the course fee within 14 days of receiving the Applicant’s notification.

The Applicant acknowledges that, in this case, they will no longer be entitled to access the specific training course in respect of which they have exercised their right of withdrawal.

If the Applicant fails to pay the relevant course fee, they shall not be entitled to attend the course in question, shall not be permitted to view it, and shall not have access to the course materials.

Consumers may exercise their right to withdraw without giving any reason via the online withdrawal button provided on the Website; by using this button, a notice of termination of the contract can be sent to the Service Provider immediately, directly and electronically.

4.1.9Remedies

The Applicant may submit any consumer complaints relating to the Service Provider’s activities (training) via the contact details provided in Clause 1 of these General Terms and Conditions.

In the event of a complaint from the Applicant, the Service Provider shall act in accordance with the provisions of Act CLV of 1997 on consumer protection.

The Service Provider is obliged to investigate the written complaint and provide a substantive response within thirty days of its receipt, and to ensure that the response is delivered to the Applicant. If the Service Provider rejects the complaint submitted via , it is obliged to justify its position in its substantive response to the rejection.

The Service Provider is obliged to retain the record of the complaint and a copy of the response for a period of five years.

If the consumer dispute between the Service Provider and the Applicant is not resolved through negotiations with the Service Provider, the Applicant may avail themselves of the following remedies:

Lodging a complaint with the consumer protection authorities. If the Applicant believes their consumer rights have been infringed, they are entitled to lodge a complaint with the consumer protection authority competent for their place of residence. Following an assessment of the complaint, the authority will decide whether to initiate consumer protection proceedings. A list of the competent authorities and their contact details is available at http://jarasinfo.gov.hu.

Conciliation Board. The quality of the service, safety, and the conclusion and performance of the contract, the Applicant may initiate proceedings before the conciliation body with jurisdiction over their place of residence or habitual residence, or may turn to the conciliation body operating under the professional chamber with jurisdiction over the Service Provider’s registered office. For the purposes of the rules governing conciliation bodies, a ‘consumer’ includes civil organisations, churches, block of flats, housing cooperatives, and micro, small and medium-sized enterprises as defined by separate legislation, which purchase, order, receive, use or avail themselves of goods, or are the addressees of commercial communications or offers relating to such goods.

The regional conciliation board with jurisdiction over the Service Provider’s registered office is as follows:

Pest County Conciliation Board

Address: 1055 Budapest, Balassi Bálint utca 25, 4th floor, room 2

Website: https://pestmegyeibekelteto.hu

Email address: pmbekelteto@pmkik.hu

Depending on the Applicant’s place of residence (or place of stay), they may be entitled to refer the consumer dispute to a different conciliation board for resolution. Contact details for the relevant conciliation boards: https://mkik.hu/a-bekelteto-testuletek-teruleti-honlapjai. The contact details of the conciliation bodies and the identity of their chairperson may change from time to time; we therefore strongly recommend that you check the conciliation body’s website for its current contact details. The Service Provider is obliged to participate in conciliation proceedings and to cooperate with the Applicant. For the purposes of this clause, the submission of a written response shall also be deemed to constitute cooperation.

The Service Provider offers a newsletter service to ensure that those interested in the Service Provider’s activities are informed by email of the latest news concerning the Service Provider and the latest content published on the Service Provider’s website and social media platforms.

You can subscribe to the Newsletter as follows:

You can subscribe to the newsletter via the Website. Before subscribing to the newsletter, interested parties must declare that they have read and accept the Service Provider’s Privacy Policy and give their consent to the processing of data as set out therein.

Subscribers are entitled to unsubscribe from the newsletter at any time by sending a request to the Service Provider’s email address specified in point 1, or by clicking on the unsubscribe link contained in the email.

General guidelines for our social media pages

On our Facebook, Instagram, Spotify, YouTube, LinkedIn and TikTok pages, we publish information and images relating to our professional posts, services and products; furthermore, if you visit our social media pages, you may share your opinion on our products or send us a message.

As a service provider, we consider it essential to operate in accordance with the law and with the community guidelines and terms of use of the respective social media platforms; therefore, as a visitor to our social media pages, you are required to comply with certain basic standards of conduct, principles and rules. Further information regarding each social media page is available via the link provided in the privacy notice.

By using our social media pages, you acknowledge the content of the terms, guidelines and principles referred to above and accept that the standards of conduct set out therein are binding upon you. You also acknowledge that, in the event of a breach of the standards of conduct, we may apply the consequences set out in the referenced documents and may also enforce our rights through legal channels in order to protect our rights.

As a service provider, we do not tolerate, amongst other things:

defamatory remarks,
defamatory statements,
statements intended to damage a person’s reputation,
or behaviour that violates human dignity.

In the event of a breach of the above points, we are entitled to delete any unlawful or otherwise objectionable content; in the event of a serious breach, we may report the visitor to our social media pages to the relevant service provider and take legal action.

Should a visitor to our social media pages notice objectionable content on our social media pages, they are obliged to report it to us without delay. If, in the course of our good-faith investigation, we find the report to be well-founded, we are entitled to delete or amend the information without delay.

The content on our social media pages is protected by copyright under Act LXXVI of 1999 on Copyright; such content may only be used for private purposes.

As a visitor to our social media pages, you acknowledge that any use contrary to the law or any misuse constitutes an infringement of our copyright and may result in criminal or civil liability.

4.4Contact

Visitors to the Website may contact the Service Provider electronically via the ‘Contact’ menu item available on the Website.

5Liability

Visitors to the Website, Subscribers, those who contact us and Applicants (hereinafter: ‘Users’) may use the services provided by the Service Provider (such as the Website, social media pages, Newsletters and contact forms) exclusively at their own risk, and accept that the Service Provider accepts no liability for any pecuniary or non-pecuniary damage arising from such use. Furthermore, the Service Provider shall not be liable for any service disruption caused by the quality, faults or interruptions in Users’ internet connections.

The Service Provider disclaims all liability for the conduct of Users. Users are obliged to ensure that, whilst using the services – in particular when using the Social Media Sites – they do not infringe the rights of third parties or the law, either directly or indirectly. Users are fully and solely responsible for their own conduct.

The Service Provider is entitled, but not obliged, to monitor any content made available by Users on the Community Pages whilst using the services, and is entitled, but not obliged, to look for signs of unlawful activity in relation to the published content.

The Social Media Sites, the Website and the Newsletter may contain links leading to the websites of other service providers. The Service Provider accepts no responsibility for the data protection practices or other activities of these service providers.

6Data Protection

The Service Provider processes Users’ personal data in strict compliance with data protection regulations, in accordance with its Privacy Policy.

The Service Provider processes personal data solely for the purpose of achieving the objective of data processing, and only to the extent and for the duration necessary. The Service Provider does not process special categories of data.

By accepting these General Terms and Conditions, Users also accept the Privacy Policy. You are therefore asked to read the Privacy Policy carefully. The Service Provider’s Privacy Policy, as currently in force, is available at the following link: https://pearlyquality.hu/privacy.html

By using the services, Users acknowledge and accept the Privacy Policy.

7Confidentiality

Users are obliged to keep confidential any information that has come to their knowledge, which they have become aware of, disclosed to them or which may be disclosed to them in the future, including, in particular, such knowledge, facts and data which are known only to a limited circle and in respect of which the Service Provider has a legitimate interest in maintaining confidentiality (hereinafter: ‘confidential information’).

Users must not disclose confidential information to third parties or make it public. An exception to this is where the Service Provider grants written authorisation for the disclosure of such information, or where disclosure to a third party is required by law for the Service Provider and the Users, or in order to comply with a relevant obligation in the context of administrative or court proceedings.

The Users’ duty of confidentiality as set out in this clause shall remain in force indefinitely, even after the deletion of Group Members, unsubscription from the newsletter, or participation in training, unless the Service Provider waives this confidentiality requirement in writing in advance. In the event of a breach of the confidentiality obligation, Users shall be liable under civil law, criminal law and for damages.

8Copyright Notice

The Service Provider’s Website and its content, as well as the lecture materials, notes and any slides projected during training sessions provided by the Service Provider, are protected by copyright under Act LXXVI of 1999 on Copyright (hereinafter: the Copyright Act).

9Scope and amendment of the GTC

The Service Provider hereby states that the GTC are available exclusively in electronic form and are continuously accessible on the Website.

These GTC shall enter into force on 2026. July 20.

Users are subject to the provisions of the GTC in force at the time of the service.

The Service Provider reserves the right to amend the provisions of these GTC unilaterally.

The Service Provider shall notify Users of any amendments to the GTC 30 days prior to the amended GTC coming into force.

The notice shall include the provisions affected by the amendment and any newly introduced provisions, details of where the amended GTC can be accessed, and the date on which the amendment comes into force.

Users are entitled, within 15 days of being notified, to declare that they do not agree with the proposed amendment to the General Terms and Conditions and do not wish it to apply to them. If Users do not accept the proposed amendment by means of a written statement addressed to the Service Provider, the Service Provider is entitled to unilaterally terminate the legal relationship between them with immediate effect by removing Group Members from the Facebook group and unsubscribing Subscribers from the newsletter.

If Users do not raise any objections to the proposed amendment to the GTC within the 15-day period, the new GTC shall enter into force on the 30th day following their notification to Users.